Customer challenges
    • Provide your clients with a unique product experience

    Mobile and digital allow you to create a unique product experience and accelerate sales

    • Help your sales teams close deals faster

    "Never let your customer go without a proposition". Mobile devices help reduce discontinuity in sales cycle

    • Optimise sales process efficiency

    Mobile devices help improve your sales efficiency in all key dimensions

    • Be close to your clients at key decision moments

    Mobile channel is the key lever to boost your cross channel strategy

Mobility customer testimonies: How to transform your customer interaction?

  • Waterbedrijf Groningen slaat 5 vliegen in een App
    Waterbedrijf Groningen levert drinkwater, industriewater en watertechnologie in de provincie Groningen. Een gezonde en duurzame organisatie die er al jaren in slaagt om als een van de kleinere waterbedrijven van Nederland toch het laagste drinkwatertarief van Nederland te hanteren. Slimme bedrijfsvoering en innovatie liggen hieraan ten grondslag. Zo werd Devoteam ingeschakeld om een App te ontwikkelen die forse tijdwinst zou opleveren voor verschillende groepen medewerkers binnen het Waterbedrijf. Intern projectleider Esther van Linge legt uit hoe de beste ideeën soms gewoon op de werkvloer ontstaan.

  • Veolia Water : Building operational excellence with mobile solutions
    Early in 2011, Veolia launched a major transformation programme to reduce annual field intervention costs by €75 million by December 2014 while making the field force even more proactive.
  • Microsoft Windows 8 mobile app for educational purposes
    Devoteam’s Topochopper is an educational mobile app for young people who want to learn (inter)national topography in a playful and intuitive way. Offered by Microsoft’s Windows Store, this high quality Windows 8 mobile app contributes to children’s development.
  • Clarins: Putting Knowledge into the Hands of Retail Sales Staff
    A leader in innovative skin and face care products in Europe, Clarins wanted to increase the sales of its newly-launched products by improving its sales force’s knowledge rather than increasing its sales floor area. This meant transitioning from a web age to a wider digital approach, accelerating the time-to-market and synchronising mobile apps availability with worldwide products launches.
  • Building a sales acceleration mobile kit
    Groupe Pasteur Mutualité (GPM) wanted its sales force to strengthen their customer intimacy and close deals in one meeting. Thanks to Devoteam, GPM sales consultants can now present their products on tablets, let their customers choose the product that suits them, and sign the contract directly on the screen.
At a glance
  • Four streams to succeed in transforming your customer interaction
    • Think of your sales process in mobility

    Maximise interactions between your sales force, your product and your customers

    • Design the best user experience

    Keep the user at the centre of your mobile projects

    • Build your mobile platform and integrate it with your system

    Build your mobile sales platform: applications, device, connectivity and back-end integration

    • Measure results and adapt your strategy